FreshBooks moved from a 3rd party payments experience to its own streamlined, conversion-friendly product using WePay
GoFundMe integrated WePay to allow new users to start accepting payments instantly, without a redirect or much data up front.
Infusionsoft eliminated multi-system chaos for its customers by allowing them to accept payments seamlessly through its platform.
Most payment processors didn't offer the flexibility Classy needed, which is why it came to WePay to build the best possible payments experience for its users.
Compassionate crowdfunding site YouCaring improved its customer satsifaction with better payments, despite their challenging payments needs.
WePay proved to be a popular choice for Constant Contact's event marketing, driving engagement through its well-integrated experience and fast set up process.
We sell software to the constructionindustry, so most of our clients rangefrom residential contractors, home builders, remodelers, home improvement contractors, the guy that comes and fixes your fence, the guy put your roof on your house, that's our client base and it’s a huge market and it's a global market for us.
Be great at what you’re great at, because if you kind of get sidetracked by everything else you’re just going to be really average. So we know what we're great at, and so these other things like payments, and you know accounting software for example, we're trying to find the best and breed partners out there in the marketplace.
Our SaaS solution, you know there was money, but there wasn't real money being passed back and forth between either the consumer and the business, or the business-to-business so you could see the approvals through our system but there was real no transactions. So we found WePay a couple years ago and that's really how we started really providing platform for payments in our system so it's been a great partnership and I think something our customers absolutely love.
I think for us, you know partnerships are really unique and it's like a bit like a marriage in some ways, and so you want to be able to look across the table to your partner and know that, you gotta find out why they're successful and what's going to make them successful, and they need to know the same about your business. And so I think when WePay came to the door and we had our meeting with WePay, it felt good you know? I mean I think sometimes you make these decisions based on like how your gut instincts feel about these guys, and so it's been a great partnership and we've learned things from each other, we’ve made mistakes, but overall I mean it's been a good partnership, and we’re trying to achieve the same thing.
It starts with me being elected as the founding PTA president of my kids elementary school and while I was in that role, we started looking around. We held a fundraising auction every year to raise money for the PTA and started looking around for software and I didn't really like the value proposition that was out there for the the big guys in the space. Our PTA booster clubs that are running a fundraising event once a year, these are not people who generally have had to go out and source merchant processing prior, but credit card payments are incredibly important to have at a fundraising auction. You really want the parents or the supporters of the organization to spend more than they have in their pockets that night so you need to be able to take credit card payments at the events, and you need to have a processor that will work with you give a decent rates etc, and my customers need somebody who is going to understand who they are and the fact they're not experienced at negotiating contracts with merchant processing banks.
We've had integrations with the number of different internet payment gateways and allowed our customers to choose who they wanted to work with, and often times they don't have an existing account and they would ask for a referral, and it's been a real roller coaster over the you know the nine years of our company, finding partners who I felt could take care of our customers, and many of the companies that we would refer them to would start out fine but then after a while, it would drop way. And the process of signing up for a merchant account is something that most of these people do not have experience with, and it can be incredibly complicated and so I you know we would have to hold their hand quite a bit in the early stages getting them set up with payment processing.
There were a couple of things about WePay that we thought would be extremely beneficial for us: One, the really easy fast signup process. Our customers can start processing cards within about 10 minutes if they choose to work with WePay, and that's incredibly valuable for us. My customers are special, they're a different breed, they're doing something a little out of the ordinary, and I want as much as possible to know that the people at my partner have a real understanding of that and a real respect for it.
You’ve heard from our partners. Now what can we do for you? Learn how payments from WePay can help you take your platform to the next level.