These insights help inform independent software vendors (ISVs) and Software-as-a-Service (SaaS) platforms how to best offer integrated payments solutions to small businesses, saving them time and money.
Report Highlights
- 39% still spend 5 hours or more per week dealing with payments issues
- 61% of respondents increased their technology spend in the past 2 years
- 77% of companies with more than $1 million of annual revenue would consider working with a solution from a bank and an ISV

WePay surveyed 1,000 U.S. small business owners across a number of industries and age ranges in February 2020.