WePay’s mission is to empower small businesses through frictionless access to software and financial services. We are looking for a driven and capable person to join us in this important mission as the Senior Manager, Risk Detection. This critical role will be at the intersection of WePay’s unique value propositions around innovative risk management and customer intimacy. This person will be responsible for developing the strategic plan for risk detection, in addition to leading the team on risk detection efforts in loss mitigation and identifying suspicious activity while providing an optimal user experience.

What You Will Do

  • Develop the next-gen strategy for risk detection related to financial risk and AML; own actions and deliverables related to the multi-year strategy that can enable and support WePay’s exponential growth seamlessly and more efficiently
  • Collaborate closely with product and engineering teams on initiatives such as sourcing relevant data sources or feature engineering, rules engine development, and other risk mitigation efforts such as mitigating account takeover risk
  • Partner with data scientists to identify and scope out problems, evaluate the machine learning (ML) models for deployment readiness, and test/deploy ML models for effective and efficient risk mitigation
  • Provide thought leadership on risk management to various stakeholders within the company
  • Work closely with policy colleagues to develop and deploy quantitative policies related to risk management and detection of suspicious activity
  • Partner with risk & compliance operations teams on the rollout of new strategies/models/rules, as well as evaluate and improve the efficacy of the current set of rules
  • Analyze and investigate emerging loss trends and large losses to come up with a post-mortem and action plan for implementation; directly responsible for keeping the loss rates below the committed goal
  • Lead the team of detection managers/analysts, guiding them on their efforts and long-term career planning
  • Mentor risk analysts and junior members of the team on data analysis, SQL skills, and strategy development towards helping them grow their career within WePay

What We Are Looking For

  • Solid expertise in the trust & safety space, preferably in payments fraud prevention and/or seller risk management
  • 6+ years of experience in designing scalable analytical strategies to fight fraud or other suspicious activities with demonstrable results
  • Strong understanding of machine learning (ML) models and how they can be applied to solve business problems; hands-on experience in building ML or other analytical models preferred 
  • Experience automating model and rule-driven actions with effective monitoring
  • Rule writing experience
  • Strong business acumen
  • Highly skilled at working with various internal stakeholders – communication, collaboration, and a drive for results and influence
  • Experience managing people and helping direct reports progress in their career
  • Data-driven decision maker
  • A hands-on leader who is willing to go the extra mile to get things done and help other team members
  • Problem solver who is creative in applying risk technology and other available tools
  • Experience working in a fast-paced, high-growth environment
  • Strong team player
  • Expert SQL and data analysis skills
  • BS required. Technical degree or MS/MBA/Ph.D. preferred

Working At WePay

Growth Environment
Competitive Pay
Catered Lunch
Commuter Benefits
Fully Stocked Kitchen
Paid Time Off
Ice Cream Bar
Gym Membership

About WePay

WePay’s mission is to make commerce seamless. Our products help software companies integrate payments into their applications – thereby empowering small businesses and individuals to get paid easily and quickly using their go-to apps and software. Our customers include BigCommerce, GoFundme, Meetup and Freshbooks, just to name a few. By joining forces with JPMorgan Chase, a global financial services firm with over $2.5 trillion in assets that serves millions of customers worldwide, WePay is now able to connect our customers seamlessly into a range of banking services beyond payments.

WePay is a unique place to work and offers the best of both worlds. WePay has a FinTech startup culture that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. However, now combined with the power of JPMorgan Chase, employees are also able to create change at scale and have an opportunity to truly disrupt and shape FinTech.

To all recruitment agencies: WePay does not accept agency resumes. Please do not forward resumes to our jobs alias, WePay employees, or any other company location. WePay is not responsible for any fees related to unsolicited resumes.